ORDERS AND SHIPMENTS

ORDERS AND SHIPMENTS

MY ORDER SHIPPED, BUT HAS NOT ARRIVED, WHAT DO I DO?

If more than 4 full business days have passed since you placed your order and your order was shipped via UPS, please visit our Customer Service page or send an email to trustvitamins2020@gmail.com

I DID NOT RECEIVE MY FULL ORDER, WHAT DO I DO?

In rare cases an order can be wrongly fulfilled. If your order is complete and there are no additional shipments heading your way please visit our Customer Service page or send an email to trustvitamins2020@gmail.com.

Be sure to include the following in your inquiry:

• Order number

• Email address used to order

• A phone number where you can be reached

• The SKU (on packing slip) or name(s) of the missing product(s)

I RECEIVED THE WRONG PRODUCT, WHAT DO I DO?

Please visit our Customer Service page or send an email to trustvitamins2020@gmail.com.

Be sure to include the following in your inquiry:

• Order number

• Email address used to order

• A phone number where you can be reached

• The SKU (on packing slip) or name of the missing product you ordered (UPC number can also help)

• The description of the product you wrongly received. (UPC number can also help)

I RECEIVED A DAMAGED PRODUCT, WHAT DO I DO?

Please visit our Customer Service page or send an email to trustvitamins2020@gmail.com.

Be sure to include the following in your inquiry:

• Order number

• Email address used to order

• A phone number where you can be reached

• Product SKU (on packing slip), and/or product description. (UPC number can also help)

MY CREDIT CARD WAS CHARGED INCORRECTLY, HOW DO I GET THIS RESOLVED?

Please visit our Customer Service page or send an email to trustvitamins2020@gmail.com

Be sure to include the following in your inquiry:

• Order number

• Email address used to order

• A phone number where you can be reached

IF I GET SICK TAKING A PRODUCT, CAN I RETURN IT?

Unfortunately products can only be returned if they have been NOT been opened. To return an unwanted and/or unopened product please review our Return Policy under the Customer Service page. To initiate the return process please visit our Customer Service page or send an email to trustvitamins2020@gmail.com.

IF I DO NOT GET GOOD RESULTS, CAN I RETURN THE EMPTY BOTTLE?

Unfortunately products can only be returned if they have been NOT been opened. To initiate the return process please visit our Customer Service page or send an email to trustvitamins2020@gmail.com.