SHOPPING

HOW DO I CREATE AN ACCOUNT?

To create an account with us just click on the "Log In" link on the right side of the website.

WHAT ARE THE BENEFITS OF CREATING AN ACCOUNT?

  • View previous orders, and their status

  • Product bookmarking & tagging

  • Easily reorder products you've viewed or ordered

  • Ability to store your information for easy reordering

  • Save your catalog searches

  • Get advantage of special discount promotion programs when available

HOW DO I KNOW WHAT PRODUCT IS GOOD FOR ME?

Most products in our catalog have a full description, with nutrition facts, warnings, directions, and other helpful information. Within our catalog users also have the ability to post product reviews. For your specific product, if this information is still not adequate, then we recommend doing additional searches for the product information within search engines like Google, yahoo, or msn.

HOW DO I SEARCH FOR PRODUCTS?

Use the product search text box at the top of the website. If you are unable to find what you are looking for try additional searches with different keywords or remove non alphabetic characters. If you still having problems after performing this search you can call our toll free number 1-844-285-8999 or send us an email to trustvitamins2020@gmail.com.

HOW DO I GET INFORMATION ON INGREDIENTS AND DOSAGE OF A PRODUCT?

Most products in our catalog have nutrition facts associated with them. Click on a product to view its full details.

 

WHAT PAYMENTS METHODS DO YOU ACCEPT?

We accept these different payment methods:

  • Credit Card

  • PayPal

IS YOUR ORDERING SYSTEM SECURE?

In this day and age, it must be! Our website uses Secure Socket Layer (SSL) technology to ensure that all order information is securely transmitted. Pages that are secure will have a lock in the address bar of your browser and also display a Comodo Secured logo in the bottom right corner of the browser window. For added security we do not store your credit card number in our systems.

HOW DO YOU PAY BY CREDIT CARD OR DEBIT CARD?

Select the Credit Card payment method and complete the form.

WHAT HAPPENS IF MY CREDIT CARD DECLINES?

The website will prompt you when this occurs. Read the website declined messaging and ensure that all payment information is entered correctly. If after this point you feel that the all information is correct we recommend that you try another debit or credit card. If you still encounter problems please feel free to reach our Customer Service Department at 1-786-502-0634.

HOW DO I PAY BY PAYPAL?

During your shopping cart checkout there is a payment option for PayPal. The website will prompt you to login if you already haven't and then you will be asked to login to PayPal to enter your required payment information. PayPal will then navigate you to our order review page where you will complete your order.

DO YOU STORE PERSONAL INFORMATION?

Yes, information entered into the website is stored in our secure databases. This information is used to historically record order transaction information and contact you in the event that we have any order or payment questions.

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